I’m Stumped

I’m really stumped….

As many of you know, one of my resolutions fir the year was to accept the fact that I’m working where I am for now and I resolved to make the best of it.

Well, needless to say, this week has been like a giant snowball, careening out of control and getting bigger all the time! I feel completely out of control of anything!

I resolved to accept the things that I cannot control, but at the moment, I feel like NOTHING IS actually in my control! Not one thing! I feel completely helpless. And most of all, like a complete failure!

I need help. I need advice. I need guidance. What should I do?

Should I focus on getting at least one or two processes in place so that at least something is written down? Right now, we just try to remember what was done before or “wing” it. Nothing is tracked, no issue tracking, no inventory, no step by step at all.

Should I focus on trying to create a task list of some sort to try to organize all the jobs that need doing? Prioritize and group things for efficiency? Right now, it’s just fire fighting and whoever yells the loudest!

Should I ignore all the issues and focus on the proactive, creative, teaching stuff that have the potential to help people BEFORE they have to ask & are frustrated?

This academic year has had the most outages, most issues, most confusion than any other that I have seen in my 10 years here. I don’t know if it’s just me or if I’m imagining it? People across campus keep telling me I’m right, but maybe I’m just crazy? It sure feels like it each day!

What should I do? Should I spend some time searching for tools that will help us get some control? Should I spend time on creating a more positive image of what we ARE able to do to distract from all that is breaking? Should I focus on stuff I can fix? (most of it, I can’t – that’s what’s out if my control, always has been)

Help! I don’t know what to do. I want it to be better, but the week sure hasn’t been….ideas? Thoughts? Tell me I’m crazy? Anything!?

Thanks friends!